DMCA Notice & Takedown

Last updated: 8 August 2026

Heavy Duty Manual respects copyright. We list documentation we believe we are entitled to distribute, and we act on well-founded complaints quickly. If you own — or are authorised to act for the owner of — a work you believe is listed here without authorisation, use the procedure below. It takes priority over other support mail.

Copyright complaints

Send notices to:

Copyright Agent, Heavy Duty Manual
Email: [email protected]
Subject line: DMCA Notice

We act on well-founded complaints promptly, ahead of other support mail. Email is the fastest route and is monitored daily. A postal address is available on request.

What your notice must include

1. A physical or electronic signature of the copyright owner or a person authorised to act on their behalf.
2. Identification of the copyrighted work claimed to be infringed (title, edition, publication or part number — or a representative list if several works are covered).
3. Identification of the material claimed to be infringing, specific enough for us to locate it: the product URL(s) on this site and/or the SKU shown on the product page.
4. Your contact details: name, address, telephone number and email.
5. A statement that you have a good-faith belief that the disputed use is not authorised by the copyright owner, its agent, or the law.
6. A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the owner or authorised to act on the owner's behalf.

What we do about it

We commit to expeditious removal. In practice: on receipt of a complete notice we unpublish the identified listing — normally within one business day, and we aim for the same day — which removes the product page, its sitemap entry and its search-index record, and stops any further sale or download of that file. We then acknowledge your notice by email and confirm what was removed. If a notice is incomplete we will tell you what is missing and, where the material is clearly identified, we may unpublish it in the meantime while we sort out the paperwork.

Counter-notice

If your material was removed and you believe that was a mistake or misidentification, you may send a counter-notice to the same address containing: your signature; identification of the removed material and where it appeared; a statement under penalty of perjury that you have a good-faith belief the material was removed as a result of mistake or misidentification; and your name, address and telephone number, together with consent to the jurisdiction of the federal district court for your district (or, if outside the United States, any district in which we may be found) and consent to accept service of process from the complaining party. We may restore the material 10–14 business days after forwarding your counter-notice unless we are told a court action has been filed.

Misrepresentation and repeat infringers

Under 17 U.S.C. § 512(f), knowingly materially misrepresenting that material is infringing — or that it was removed by mistake — can make you liable for damages, including costs and legal fees. We also maintain and enforce a policy of terminating, in appropriate circumstances, accounts and supplier relationships of repeat infringers.

Not sure whether to file?

If you are a manufacturer or publisher and simply want a listing gone, you do not have to file a formal notice first. Email [email protected] with the URL and who you represent, and we will look at it straight away.